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Open with psg slot Legal access rules

psg slot Legal sets out how account access, payment records, personal data and policy requests are handled before you enter the lobby.

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psg slot Open with psg slot Legal access rules
POLICY CONTACT

Ask about Legal through your account

A clear contact route matters when a policy question affects your account, payment record or access request.

Account access If phone verification or an account detail prevents access, use the account support route and explain the exact step where the process stops. We can point you to the relevant Legal wording without asking you to repeat unrelated payment details.
Payment records For DANA, OVO, GoPay, QRIS or bank transfer questions, send the payment reference shown in your account. We use that record to check status and explain which policy condition applies to the request.
Policy requests To ask for a data correction, access copy or policy clarification, state the request plainly through the account contact path. We may confirm account ownership before changing or releasing personal account details.
DATA PRACTICE

Check how Legal protects account choices

Legal is also about the handling behind each account action. We record the details needed to operate account access, verify phone ownership, reconcile payment references and respond to policy requests.

Data handling

We use account details for access checks, policy administration and payment matching. A request about your personal data should identify the account concerned, so we can avoid changing the wrong record.

Cookies

Cookies can keep a verified session connected and help us detect unusual access. You can adjust cookie controls in your browser, although restricting them may affect the path from login to account pages.

Account security

Phone verification is completed before account access, and account details should remain under your control. If a login concern appears, contact us through the account support route before sharing further payment or identity details.

Record retention

We retain account and payment references only for administration, security review and applicable legal duties. A retention question can be sent with the relevant account reference so we can explain the record involved.

Change requests

You can ask us to correct inaccurate account data or clarify how a record is used. We may request an ownership check first, then confirm what can be changed and what must remain for legal duties.

Policy owner

Questions about Legal, data handling or account access belong with our support contact path. Include the policy topic, your account phone detail and any relevant DANA, OVO, GoPay or QRIS reference.

Browse answers about psg slot Legal

These Legal answers cover the points Indonesian account holders usually check before opening an account or sending a policy request. We explain the access condition, the account step, the treatment of payment references, cookie controls and the route for correcting personal data. Where a question depends on your location or account record, use the contact path connected to your account for a case-specific response.

Legal covers account access, phone verification, personal data, cookies, payment records, policy changes and contact requests. It also explains that access depends on local law and is available only where local law permits. The notice is the right place to check conditions before using your account.

Access depends on local law and is available where local law permits. If you are in Indonesia, read the Legal notice before completing account access. Our terms apply to your account details, phone verification and payment references, including DANA, OVO, GoPay, QRIS and bank transfer records.

Phone verification helps connect account access to the person controlling the account and gives us a way to handle policy requests safely. Complete that step before access continues. If the check fails, use the account support route and describe the exact screen or step involved.

We use payment references to reconcile account activity and respond to status questions. A DANA, OVO, GoPay, QRIS, virtual account or bank transfer reference may be checked against your account details. Send only the reference requested through the account contact path.

Yes. Send a clear correction request through the account contact path and identify the account detail that is inaccurate. We may confirm account ownership before making a change. We will explain if a record must remain because of security, administration or legal duties.

Cookies can support a connected session and security checks while you move between login and Legal pages. You can manage them in your browser. If you block required cookies, some account steps may not work as intended, so check your browser settings before contacting support.

Use the support contact path connected to your account and name the request, such as data access, correction, retention or policy clarification. Add your account phone detail and any relevant payment reference. We may confirm ownership before discussing personal account information.

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